Terms & Conditions
BEGINNING WORK
If you are in agreement to the Terms & Conditions, and want to confirm your booking; a 50% deposit of the total amount is required upfront. Design work will then start shortly after.
THE PROCESS
The design direction will be selected from the one to three initial sketch concepts created during the first stage. Once the final design has been formed (illustrated and painted) one round of amends can be made.
All stationery must be read through carefully by you, as well as ensuring delivery of amends are clear and concise. In some circumstances, additional amends, beyond the one round of amends that is included, will be charged at £45 per hour. Any major changes which significantly differ from the original
approved sketches, may incur an additional fee to complete. This will be at the discretion of CuriousMe as to what determines major and minor changes, and the cost for this additional work.
All further design work and the fee will be discussed before any work continues and will not be a surprise fee. Before final printing of pieces I always encourage you to check spelling and wording carefully. If a reprint is requested, this will be chargeable.
FINAL DESIGN
REFUND
Printed stationery pieces will be sent to the address you provide. Alternatively stationery can be picked up from the studio in London.
If you receive your stationery and you find that you’re not happy with it, please let me know.
Deposits are non refundable as once payment is paid, design work would have started. Once the final stationery is created and approved, the remaining amount of payment will be required. Stationery piece/s will then be sent to print, be assembled (if applicable), packed up safely and delivered straight to you.
Termination
In the event of a situation where we cannot agree on the design direction or final outcome, CuriousMe Design reserves the right to terminate the agreement, returning a percentage of any payment which matches the percentage of completed work.
confidentiality
All information given to CuriousMe Design is kept confidential between client and CuriousMe Design, and will not be sent on to anyone or used in any way, other than for your custom stationery. Your information is held for 3 months, after that time it is then deleted.
COPYRIGHT
All Copyrights of all designs and sketches created by CuriousMe Design are reserved to CuriousMe Design.
All sketches, ideas, and designs discussed, as well as the final stationery, should not in any way, be re-produce, scanned, manipulated, or given or sold to anyone and only used as discussed. If this does occur, you will be charged a fee for the usage of design work.
CANCELLATION
In the event of a cancellation by yourselves, payments towards the project are non refundable as design work would have commenced / or / completed.
COVID-19
If you have been effected by the goings on in the world and need to move your date and wanting to have stationery that is personal to you, I am providing free Save the New Date digital cards that you are able to send out to your family and friends.
As we are now moving forwards with lockdown, restrictions have started to lift and I am taking precautions within CuriousMe to be able to still be able to deliver printed stationery safely. If you’re looking to have custom, personal wedding stationery, please don’t hesitate to reach out here.